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Become a Guest Service Agent at A-Stay

A-STAY Antwerp is located one minute from the Central station of Antwerp.

With 190 rooms, a gym, a meeting room,  Urban Tent and  Playground (lobby), A-STAY hotel is for all kinds of travelers.

 

Opening in late 2019, this new urban hotel concept offers a blend of human-centric hospitality and digital convenience.

 

And we need you, a friendly all-arounder interested in Antwerp, to help us create a sense of home for our stayers.

Job Description

Guest Service Agent – but we call it a Local 

 

Being a Local at A-STAY means you your day is never boring. You will juggle a lot of different fun tasks without losing sight of our special A-STAY experience! As an A-STAY Local, you will work closely with the Mayor (general manager).

 

We are looking for a full-time colleague. The address of you future working place will be Pelikaanstraat 86, Antwerpen.  It’s just across the central train station!

 

The things you’ll do:

  • Welcoming stayers just as you would friends and family at your own home.
  • Handling special requests from stayers with a sense of “everything is possible”.
  • Setting up and clearing our breakfast and restocking our Grabn’go.
  • Being truly interested in Antwerp, learning about its newest hang-outs, eats and neighborhoods.
  • A positive attitude towards “doing it all” to make sure our A-STAY experience comes across.
  • Be a bit of tech-nerd. Or at least be curious to learn about it!

Qualifications

The winning attitude:

  • You have a positive attitude and are a solution oriented person.
  • You like to be active and have an eye for detail.
  • Working in different shifts; night or day, and weekends is not a problem for you.
  • You are passionate about hosting people, and helping them feel comfortable.
  • You describe yourself as creative and are up for learning new stuff.
  • You enjoy taking the lead and stayer satisfaction is key for you.
  • You are a flexible team player with a calm and assertive style.
  • You are fluent in English. Basic knowledge of Dutch is a must. French or any other language is a huge plus!

What we offer:

  • Working in a new property, for a new hospitality brand.
  • Motivated and dynamic team.
  • Internal & external trainings.
  • Salary conform with the Category 6 barema in CP302;
  • Hospitality insurance.
  • Meal vouchers of EUR 8 per day worked.
  • Compensation for your work-home-work commute.
  • Industry approved annual leave.
  • A-STAY uniform.
  • We start with a 3-months fixed-term contract with the possibility of an extension or a permanent contract in case of positive professional relationships. 38hrs a week, flexible schedule.
I want to apply!